We have an answer for all your needs. Choose the most suitable solution based on your needs and discover the scalability, flexibility and integrability of our products
100% Cloud Call Center Software
100% Cloud Call Center software to simultaneously interact with all your customers on different configurable contact channels using a single enterprise-class platform equipped with Agent Desktop, softphone and with a high-tech telephone bar integrated with your CRM.
Data Integration Platform Cloud
Latest generation Cloud integration platform (iPaaS) that uses modern, easy and fast programming features and languages and that allows integration between all the applications on the market including your company CRM…
Toll Free Service & Global Phone Numbers
A global telephony and connectivity service already integrated in BeInContact , allowing the offer of national and international phone numbers, including telephone traffic at competitive rates and specific connectivity services with the best Data Centers.
Customer Care AI & Bot
A suite of multi-language AI services able to learn concepts and automatically improve their performance through the progressive expansion of its database.
Global Multiskills Agents (24/7)
BPO service that allows you to outsource a part or the entire activity of your Contact Center focused on inbound services, surveys or telemarketing drawing on more than 1500 outbound call center agent and multi-skills in Italy or abroad
DAYS FOR LIVE
Speed, scalability and flexibility
according to your needs
GLOBAL PHONE NUMBERS
Black & toll free numbers
and phone rates
resolved within the SLA
agreed with each customers
in the last year
Discover the widespread presence of BeCloud.
Our Cloud Contact Center Solution services are provided using AWS Amazon Web Services platform in order to ensure high availability and scalability of Call Center services.