Our Products

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Customer Experience of your Customers

Software Call Center

100% Cloud Call Center software to simultaneously interact with all your customers on different configurable contact channels using a single enterprise-class platform equipped with desktop agent, softphone and with a high-tech telephone bar integrated with your CRM…

Data Integration Platform Cloud
Latest generation Cloud integration platform (iPaaS) that uses modern, easy and fast programming features and languages and that allows integration between all the applications on the market including your company CRM…

Toll Free Service & Global Phone Numbers
A global telephony and connectivity service already integrates with BeInContact that allows us to offer national and international telephone numbers, including telephone traffic at competitive rates, specific connectivity services with the best Data Centers…

Customer Care AI & Bot
A suite of multi-language artificial intelligence services able to learn concepts and automatically improve their performance through the progressive expansion of its database.

Global Multiskills Agents (24/7)
BPO service that allows you to outsource a part or the entire activity of your Contact Center focused on inbound services, surveys or telemarketing drawing on more than 1500 outbound call center agent and multi-skills in Italy or abroad

Customer Support & Assistance
We provide our support services through a highly certified mother-tongue technical team in Italy. Depending on the type of intervention required, the support will be available remotely, on-site or in presence up to a 24/7 coverage.

CRM INTEGRATIONS & APPS

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Are you having difficulty balancing costs and improving the customer experience in your Contact Center? Find out how our solutions can help you and choose the one that best suits your company. Send us a message, we will contact you to find the day and time that best suits your availability.