Inbound Operators

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INBOUND CALL CENTER

Granting Support and Customer Assistance is an added value that makes the difference. Manage all incoming calls with multiskills Inbound Operators for quality and customer loyalty. Inbound Agents will communicate with customers through all your communication channels. Voice, email, SMS, messaging, and chat included.

FIRST LEVEL:

Our activities grant support pre/post selling. We also take care of first level troubleshooting, helping customers in solving main concerns.

SECOND LEVEL:

We offer assistance even in second level troubleshooting. Skillful operators will guide users through procedures and complex tasks as well.

SOLUTIONS FOR TOMORROW’S COMPANIES

Unlock your Contact Center’s full potential. The best 100% Cloud Omnichannel Contact Center platform on the market is here for you.

BeInContact allows businesses to reach key datas and information during conversations crucial part. No matter the communication channel, our Inbound Operators will successfully grant your customers the service they deserve.

Specialised operators can offer dedicated Support, improving satisfaction levels and grant your business customer loyalty in time.

Thanks to our partnerships you’ll also be able to train operators for your Contact Center. They’ll dedicate their skills to interactions levels you decide. The entire process is in your hands.