Technology

|

Customer Centricity & New Needs

Customer Centricity: Customer Centricity: "You’ve got to start with the customer...

Read the news
|

VoIP: digitally-oriented Voice Channel

VoIP In today's digital era, Contact Centers serve as pivotal hubs for customer...

Read the news
|

Unified Communication & Contact Centre: 360° efficiency

  Keeping up with new communication technologies is challenging. Companies face...

Read the news
|

Call Center & Contact Center: What’s the Deal?

    It’s undeniable. Any business worthy of being calles such has customer...

Read the news
|

SaaS: the future is Cloud!

  In recent years services provided by businesses evolved into intricate and complex...

Read the news
|

Artificial Intelligence: today’s future!

  UNLIMITED IMPLICATIONS   Let's be real: AI is not a futuristic instrument...

Read the news
|

Co-Browsing: a quick and easy assistance

  What’s Co-Browsing   The resolution of emerging problems is an integral part...

Read the news
|

Microsoft Teams integration

Find out more about all the benefits between BeInContact e Microsoft Teams Respond to events...

Read the news
|

BeInContact 5.0 – Discover new version

Discover all benefits of our Omnichannel Cloud Contact Center solution "BeIncontact" We have...

Read the news
|

BeCloud is WhatsApp Service Solution Provider

Communicate over the world’s most used chat app with BeCloud Solutions as your Solution Provider...

Read the news
|

BeCloud is Amazon Technology Partner

The fragmentation of the company ecosystem is the natural result of the evolution technology...

Read the news
|

WhatsApp Business & Salesforce Integration

Communicate over the world’s most used chat app with BeCloud Solutions as your Solution Provider...

Read the news
|

Our 3rd Data Center is live

As part of our continuous effort to provide the best possible Contact Center services and expand...

Read the news
|

BeNext – Artificial Intelligence & Bot

We are proud to announce our latest solution, an AI integrated platform BeNext: it is built on...

Read the news
|

Our 2rd Data Center is live

We have expanded our presence to Australia and New Zealand market in partnership with Ekulus: we...

Read the news