CASE STUDY

Prysmian Group

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Customer centricity, a strategic target

Prysmian Group is a worldwide leader in producing cables and systems for energy and telecommunications. With almost 140 years of experience, a turnover of approx 7,5 billions euros in 2015, beyond 19.000 employes in 50 countries and 88 production facilities, the Group boasts a solid experience on technologically advanced markets and offers the widest range of products, services, technology and know-how thanks to 17 research and development centers and beyond 500 qualified professionals.

“The solution has brought many advantages to our group: operating in multiple locations and markets, the whole process of Customer Centricity is unique and reported in a single point of information collection. BeCloud Solutions has proven to be a reliable partner and available in all project phases such as design, delivery and above all post-live, supporting operating and business in the phase of change management and, most importantly, adoption.”

Andrea Barba
Solution Delivery Manager – Middleware & Contact Center Information Technology

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