Your Omnichannel Cloud Contact Center Solution

"The solution has brought many advantages: by operating in multiple locations and markets, the Customer Centricity is uniform and reported in a single information collection point. BeCloud Solutions has proven to be a reliable and available partner in all project phases of design, delivery and above all post-live support."

"Thanks to the partnership with BeCloud Solutions we improved the level of Customer Satisfaction and increased, at the same time, the contact rate. We believe that the sinergy and the big teamwork carries an added value not only to our customers, but also to ourselves, improving moments of learning and continuing the Customer Service innovation."

"BeCloud was the answer to our needs, and the implementation of the BeInContact solution integrated with our Oracle Service Cloud CRM in just two weeks permitted us not to lose business, to offer an omnichannel customer experience and, at the same time, to have an “easy to learn/easy to use” solution for all our agents."

“Thanks Becloud we have a much faster call flow management and above all we work on a single interface with all the information we need. This partnership has allowed us to offer a real transformation capable of substantially increasing the level of customer experience of all our customers. "