Your Customer Care Solutions

"Thanks to the partnership with BeCloud Solutions we improved the level of Customer Satisfaction and increased, at the same time, the contact rate. We believe that the sinergy and the big teamwork carries an added value not only to our customers, but also to ourselves, improving moments of learning and continuing the Customer Service innovation."

"Thanks Becloud we have a much faster call flow management and above all we work on a single interface with all the information we need. This partnership has allowed us to offer a real transformation capable of substantially increasing the level of customer experience of all our customers."

“Arquati’s Contact Center needed a comprehensive technology to manage communication channels. Together with BeInContact we now have a robust CX solution with all the features we need to raise the level of service we provide to customers.”

"The solution has brought many advantages: by operating in multiple locations and markets, the Customer Centricity is uniform and reported in a single information collection point. BeCloud Solutions has proven to be a reliable and available partner in all project phases of design, delivery and above all post-live support."

I really appreciated the ease of omnichannel connection with the customer. The flexibility of the tool to integrate with and third-party software, and the ability to configure the experience according to the needs of the organization. The use of BeInContact was intuitive from the beginning thanks to the help of the Support Team who was quick and attentive to our business needs.