Omnichannel Solutions for your Contact Centre

“ Arquati’s contact center needed a completely new technology in order to manage all its communication channels. Together with BeInContact we developed a solid CX solution with all features we needed to raise our customers service level.”

"Thanks the partnership with BeCloud we managed to better our Customer Satisfaction levels and upgrade our contact channel as well. We believe in synergy and teamwork as an added value not just to customers, but to our business as well, bringing both knowledge and innovation."

I really appreciated the simplicity of customers Omnichannel connection as well as the service’s flexibility and its capability to integrate with third party software and applications to suite all the organization’s needs. Thanks to the Support Team’s help, their quickness and awareness regarding all our business needs as well, BeInContact has been intuitive from the start.

"Thanks to BeCloud our call flow is faster and we now work on one single web interface provided with all the information we need. The partnership brought forth our evolution reaching Customer Experience levels our clients need. "

"BeCloud solutions brought forth many advantages. While working on different marketplaces our Customer Centricity process has been unified, creating a single information collection point. BeCloud Solutions revealed itself to be a trustworthy partner, always available in every project and delivery step and, above all, in post live support. "