Unified Communication & Contact Centre: 360° efficiency

  Keeping up with new communication technologies is challenging. Companies face...
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Service Credit

With more than 20 years of experience Service Credit, and its specialists team, support banks,...
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Call Center & Contact Center: What’s the Deal?

  It’s undeniable. Tending to customers needs is the core of any business worthy of...
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SaaS: the future is Cloud!

  In recent years services provided by businesses evolved into intricate and complex...
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Artificial Intelligence: today’s future!

  UNLIMITED IMPLICATIONS   Let's be real: AI is not a futuristic instrument...
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Generals
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Cloud Contact Centre Solutions: Top 4 things to consider

Business Case, Business Case, Business Case!   It’s easy to say “We need to move to...

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Strategies for Optimising the Customer Experience in an Omnichannel Contact Center

Omnichannel software provides very high potential, it helps you provide an excellent customer...

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Optimize your Contact Center with CCaaS

CCaaS or Contact Center As a Service refers to a Cloud-based Customer Experience solution that...

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Technology
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Unified Communication & Contact Centre: 360° efficiency

  Keeping up with new communication technologies is challenging. Companies face...

Read more
|

Call Center & Contact Center: What’s the Deal?

  It’s undeniable. Tending to customers needs is the core of any business worthy of...

Read more
|

SaaS: the future is Cloud!

  In recent years services provided by businesses evolved into intricate and complex...

Read more
Events
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CX Solutions Summit 2023: The future of Communication

  BeCloud Solutions proudly announces its participation to the CX Solutions Summit...

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CX2020 – Milan

Prysmian Group Success Story + Speech 17  October 2019 – Palazzo delle Stelline, Milan On 17...

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Salesforce Customer Service Summit 2019 – Milan

Customer Service Summit – Service Cloud 3 July 2019 – Torre Allianz – Pizza Tre Torri 3,...

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Case Study
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Service Credit

With more than 20 years of experience Service Credit, and its specialists team, support banks,...

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Loreto Gallo – Farmacie Italiane

Farmacia Loreto, as part of Farmacie italiane group is one of Italy's prominent pharmaceutical and...

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Arquati

Arquati, a historical italian brand specialised in production of awnings and pergolas, has no equal...

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