News & Events
BeCloud Solutions and Cluster Reply: Fast & Cloud Customer Service Solution
BeCloud Solutions and Cluster Reply are pleased to announce the “Fast & Cloud Customer Service” Solution: an integration between BeInContact (BeCloud Solutions Cloud Contact Center Solution) and Microsoft Dynamics 365 platform.
Salesforce integration available on Appexchange
BeCloud Solutions announced that the integration between BeInContact (Cloud Contact Center solution) and Salesforce.com is available now on AppExchange, the world’s most popular Marketplace for Cloud Business Apps.
Progetto RAI – Portobello
BeCloud Solutions è lieta di aver fornito a RAI per il programma Portobello in diretta su Raiuno in prima serata al sabato sera nel periodo tra Ottobre e Dicembre 2018, la propria soluzione di Cloud Contact Center per la gestione delle telefonate ricevute in diretta TV ed un sistema h24 di segreteria telefonica per candidarsi come partecipanti al programma.
Salesforce Customer Service Summit 2018 – Milano
BeNext - AI platform natively integrated with BeInContact
Customer Experience Conference - Milano
Finance and Customer Experience
Second data center: Sydney (Australia)
Customer Experience 2020
On October 12, BeCloud Solutions attended the Customer Experience 2020 conference in Milan as Silver Sponsor, it was organized by CMI Customer Management Insights to explore the future of customer relationship.
The day has been divided into thematic areas to deepen the strategies and technologies that are already discussed and will have an impact on Customer Experience.
New Partnership: Ekulus (Australia)
Ekulus, a technology firm specialized in consulting and centred around Single Customer View and Customer Experience solutions, to be newest Australian partner to deliver BeCloud Solutions offering’s to its customers.
Today BeCloud Solutions announce an additional Australian partner to deliver its omnichannel Cloud Contact Center solution.
Customer Centricity = Customer Service? - Milano
An event to discover how to develop a strategy of customer experience and customer centricity for your own business.
An occasion to show our full-cloud solution specific for the customer service, to supply a free consulence during the one to one sessions and present, with Salesforce, the efficient of our CTI integration with Salesforce CRM, explaining Q8 success story.
Oracle Cloud Day - Milan
- Respond faster to new opportunities by deploying best-in-class applications quickly and easily
- Effortlessly integrate your public cloud services and on-premises applications to simplify your IT enterprise
- Extend your SaaS applications using our enterprise-grade cloud platform
CRM E Customer Experience for Hospitality Industry - Rimini
We organised this event at Compagnia delle Opere to show hospitality enterprises how to:
- manage customers and their information efficiently
- improve customer retention and grow one’s customer base
- optimise one’s business process
by using BeCloud and Enigen services and solutions.
We celebrate together Christmas and the New Year because a great team grows and strengthens even during the holidays.
Team meeting - Milan EXPO
Team meeting between BeCloud, Enigen Italia and Enigen UK: an occasion to know each other, share one’s needs and align strategies and next step.
At the end of the meeting, we visited Expo: a great team building experience!
Salesforce Essentials - MILAN
Salesforce Essentials Milan, the annual event organized by the Italian market by Salesforce, the CRM vendor globally leading platform for the management of processes of marketing, sales and customer care.
Matching 2014 Live - Milan
We took part in the Matching program 2014: we participated in the Matching Live of Milan, a three-day event to network, exchange goals and knowledge, have one-to-one meetings, do events and workshops.