SOLUTION FOR SECTOR

Retail & Services

Connect with customers on any communication channel

Customers

OPEN THE DOORS TO YOUR CUSTOMERS

Customers can buy your product with a simple click, but it is the experience that comes after the purchase that keeps it loyal.

Stay up to date and in touch with your customers through telephony, WhatsApp Business, Microsoft Teams, E-mail, Chat, Social messaging, optimizing the daily management of processes and increasing the Customer Experience.

CONTINUOUS INNOVATION

Using a single web interface, agents will be able to manage interactions and have all customer information on a single page, creating a fluid experience, optimizing the daily management of processes and increasing the Customer Experience.

By switching from one contact channel to another and taking advantage of the most innovative technologies and customer support features, you can keep track of the entire customer journey, always having the contact statistics of your customers with you.

Explore the features of Retail & Services

Social Messengers

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WhatsApp Business

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CRM integration

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Toll-Free Numbers & Portability

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Artificial Intelligence and Chatbot

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Microsoft Teams

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Analysis & Report

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Assistance & Support

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Adopt new solutions to deliver exceptional experiences to your customers

ADD NEW FEATURES AS YOUR NEEDS

Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect.

The best brands we work with

ePRICE

Dedicated support services for every purchasing need ePrice, leading Italian e-Commerce company,...
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ComerSud

Implementing new Technologies for a better customer Experience Comer Sud is an official...
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Venistar, Homepal, Modis, Adecco, Wunderman, Geox, Acca, Subaru

Do you need more information?

Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.