In addition to national and international geographical numbering, if there is a need to activate services that require incoming calls not to be paid for by customers, we can provide both national and international Toll free numbers.
For the caller the call is completely free. There are no charges per time slot but only one charge if the call comes from a fixed or mobile number.
Below the services we can provide:
For customers who want to keep the current toll-free number but use BeInContact services, we can provide black numbers to be attested and configured behind the existing toll free numbers.
It means the service of portability of the phone number from the current carrier of the customer to our platform BeInContact.
In this case, you can keep your company numbers published, used and known and use the services of Contact Center: BeCloud Solutions will take charge of the provisioning of phone traffic.
The days necessary to conclude the migration of the number, go from 5 to 60 days and in the meantime your company can continue to use the number in peace with the old carrier agreeing date and time of the portability of the numbers, reducing to the minimum eventual disservices.
We can manage the number portability directly with our carriers for both black geographic numbering and 800 Toll free number, both national and international.