We offer everything companies need to meet customer expectations, access accurate marketing software information or sales software thanks to an omnichannel platform that allows them to create targeted messages, develop sales pipelines and reach customers via SMS, Email and voice. You will have the opportunity to improve your campaigns and find the best leads in real time.
A Campaign Management system is a software component conceived and designed to manage various types of Campaigns, Marketing, Information or Teleselling. Usually, the Campaign Management tools provide dashboards and metrics in real time that provide team / business leaders with an overview of the campaign’s progress, measuring the results and calculating the ROI – return of investment. Campaign Management systems are usually developed “on top” to existing software infrastructures: BeInContact, has an integrated Campaign Manager, able to provide all the typical campaign management functions on all configurable channels (voice, email, SMS, etc. ) together with the flexibility and ease of configuring flows, typical of a Full Cloud software.
Send your telephone campaigns, emails, SMS and much more to all contacts using a single platform and user interface. You will be able to remember appointments, do market research, lead detection or real telephone sales activities with vocal order. The productivity of agents is greatly optimized: telephone numbers do not have to be dialed manually and there is no risk of wasting time with missed calls or answering machine / fax.
Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.