CASE STUDY

E80 Group

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Always connected to customers to answer their needs

The Group, established in Viano, Reggio Emilia, specializes in the development of manufacturing automated solutions for daily consumer goods companies in the logistic, beverage, food and tissue sectors or other diversified areas. Thanks to innovative technologies and a thorough analysis of customers’ logistic processes, more than 25 years ago, the company was already working on the concept of Industry 4.0: smart, interconnected and digitized factories. Today, E80 Group installed over 2000 robotic systems and 5000 automatic laser guided systems, and starting from 2016, 35 high density automatic warehouses.

“At E80 Group, listening to the customers is a main pillar. The primary goal is to offer them 360° services with innovative, intuitive and easy-to-implement solutions. Thanks to the partnership with BeCloud Solutions we improved the level of Customer Satisfaction and increased, at the same time, the contact rate. We believe that the synergy and the big teamwork carries an added value not only to our customers, but also to ourselves, improving moments of learning and continuing the Customer Service innovation.”

Roberto Sansiveri
IT Software Manager di E80 Group

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