IMPROVES CORPORATE COMMUNICATION

Leverage the flexibility of our BeInContact solutions to integrate Microsoft Teams Contact Center, allowing your employees to connect with each other easily and seamlessly.

Use the best features to simplify internal communication channels between Contact Center operators and the Back Office, always offering reliable answers to your customers.

GROUPS AND COLLABORATION

Integration with Microsoft Teams allows your agents to chat quickly with Administrators and Managers, enabling fast and smooth internal communication strategy.

With the presence of users and group chats within the platform, you can make announcements to your team, organize meetings, all in one place.

Create group chats or collaborate with people from other teams to help you solve problems, identifying the best specialist according to your customers’ needs!