SOLUTIONS BY SECTOR

Technology & Telecommunications

Digital enterprise transformation solutions

Customers

DIGITAL ENTERPRISE TRASFORMATION SOLUTIONS

The digital enterprise transformation solutions consists in using the best technology to improve business processes in the performance of daily activities.

Implementing a digital enterprise transformation solutions can help your company integrate all data with all existing applications such as ERP, CRM. The team can rely on BeInContact’s features to do their job better, working on tasks without loss of information and having immediate access at any time to the customer relationship history.

CONTINUOUS INNOVATION

Using a single web interface, agents can manage interactions and have all customer information on a single page, creating a fluid experience, and optimizing the daily management of processes and the Customer Experience.

Our platform improves the quality of work in the company, allowing you to stay up to date and in contact with your customers through telephony, WhatsApp for business, Microsoft Teams, E-mail, Chat, Social messaging and much more.

Explore the features of Technology & Telecommunications

IVR

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WhatsApp for Business

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CRM integration

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National and International numbers

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Sip Trunk & IP-PBX Integrations

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Multilingual agents (24/7)

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Analysis & Report

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Assistance & Support

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Deliver secure and simplified digital enterprise transformation solutions that will make customers fall in love with your business

ADD NEW FEATURES AS YOUR NEEDS

Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect

The best brands we work with

Cadlog

An efficient Customer Service Management Cadlog, a leading European company in the...
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Pic Informatica, Reply Cluster, Balance Consulting, Capventis

Do you need more information?

Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.