SOLUTIONS BY SECTOR
Technology & Telecommunications
Digital enterprise transformation solutions
DIGITAL ENTERPRISE TRASFORMATION SOLUTIONS
Digital enterprise transformation solutions consists in improving business processes and daily activities performances using the best technology.
The platform, BeInContact, improves work quality while keeping the business in touch with their customers. The latter is done on different communication channels such as Telephony, WhatsApp Business, Teams, Email, Chat, Message Apps and more.
NEVERENDING INNOVATION
Plan your digital transformation through our 100% Cloud Omnichannel platform. This way agents will manage interactions thanks to one single page with all customers information. This will bring a fexible, streamlined and fast experience and a simplification of daily opeartions as well. Overall Customer Service is improved.
Switch from one communication channel to the other through our innovative technologies and Customer Support functionalities. BeInContact also allows you to keep track of every Customer Journey step. Clients data, information, and interaction statistics will always be at your disposal.
Explore the features of Technology & Telecommunications
WhatsApp for Business
CRM integration
National and International numbers
Sip Trunk & IP-PBX Integrations
Multilingual agents (24/7)
Analysis & Report
Assistance & Support
Deliver secure and simplified digital enterprise transformation solutions that will make customers fall in love with your business
ADD NEW FEATURES AS YOUR NEEDS
Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect
The best brands we work with
Do you need more information?
Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.
UK Office: 4 Brackley Close, Bournemouth, Christchurch, Dorset BH23 6SE
IT Office: Via Montello 135, 20831 Seregno (MB) Italy
marketing@becloudsolutions.com
+44 20 4571 0701
VAT GB205768206
