SOLUTIONS BY SECTOR
The digital enterprise transformation solutions consists in using the best technology to improve business processes in the performance of daily activities.
Implementing a digital enterprise transformation solutions can help your company integrate all data with all existing applications such as ERP, CRM. The team can rely on BeInContact’s features to do their job better, working on tasks without loss of information and having immediate access at any time to the customer relationship history.
Using a single web interface, agents can manage interactions and have all customer information on a single page, creating a fluid experience, and optimizing the daily management of processes and the Customer Experience.
Our platform improves the quality of work in the company, allowing you to stay up to date and in contact with your customers through telephony, WhatsApp for business, Microsoft Teams, E-mail, Chat, Social messaging and much more.
WhatsApp for Business
National and International numbers
Sip Trunk & IP-PBX Integrations
Multilingual agents (24/7)
Analysis & Report
Assistance & Support
Deliver secure and simplified digital enterprise transformation solutions that will make customers fall in love with your business
Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect
Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.