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Technology & Telecommunications

Digital enterprise transformation solutions

 

 

DIGITAL ENTERPRISE TRASFORMATION SOLUTIONS

 

Digital enterprise transformation solutions consists in improving business processes and daily activities performances using the best technology.

 

The platform, BeInContact, improves work quality while keeping the business in touch with their customers. The latter is done on different communication channels such as Telephony, WhatsApp Business, Teams, Email, Chat, Message Apps and more.

NEVERENDING INNOVATION

 

Plan your digital transformation through our 100% Cloud Omnichannel platform. This way agents will manage interactions thanks to one single page with all customers information. This will bring a fexible, streamlined and fast experience and a simplification of daily opeartions as well. Overall Customer Service is improved.

 

Switch from one communication channel to the other through our innovative technologies and Customer Support functionalities. BeInContact also allows you to keep track of every Customer Journey step. Clients data, information, and interaction statistics will always be at your disposal.

 

Explore the features of Technology & Telecommunications

WhatsApp for Business

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CRM integration

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National and International numbers

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Sip Trunk & IP-PBX Integrations

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Multilingual agents (24/7)

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Analysis & Report

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Assistance & Support

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Deliver secure and simplified digital enterprise transformation solutions that will make customers fall in love with your business

ADD NEW FEATURES AS YOUR NEEDS

Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect

 

The best brands we work with

Cadlog

Cadlog, a leading European company in the digitalization of the electronic factory, is part of Var...
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Pic Informatica, Reply Cluster, Balance Consulting, Capventis

Do you need more information?

Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.

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