DIGITAL TRASFORMATION
The digitization of enterprises consists in using the best technology to improve business processes in the performance of daily activities. Our platform improves the quality of work in the company, allowing you to stay up to date and in contact with your customers through telephony, WhatsApp, Microsoft Teams, E-mail, Chat, Social messaging and much more.
CONTINUOUS INNOVATION
Using a single web interface, agents will be able to manage interactions and have all customer information on a single page, creating a fluid experience, optimizing the daily management of processes and increasing the Customer Experience. By switching from one contact channel to another and taking advantage of the most innovative technologies and customer support features, you can keep track of the entire customer journey, always having the contact statistics of your customers with you. Stay up to date and in contact with them via telephony, WhatsApp, Microsoft Teams, E-mail, Chat, Video, Social Messaging and much more.
Explore the features of Technology & Telecommunications
WhatsApp Business
CRM integration
National and International numbers
Sip Trunk & IP-PBX Integrations
Multilingual agents (24/7)
Analysis & Report
Assistance & Support
Deliver safe, streamlined experiences that will make your customers love your business
ADD NEW FEATURES AS YOUR NEEDS
Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect
The best brands we work with
Do you need more information?
Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.
IT – Via Molise, 6 20831 Seregno (MB)
UK – 4 Brackley Close, Bournemouth International Airport, Christchurch, Dorset BH23 6SE
marketing@becloudsolutions.com
