Phone traffic & SMS Ad

Study communication flows and optimizes productivity

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Quotation

SMS AD & TELEPHONE TRAFFIC

Business phone traffic, both incoming and outgoing, reach significant levels. Be yours a phone interaction-centered business (Call Center, Support, Customer Care…) or not, it is vital to be able to measure and monitor such volumes in time.

Our integration allows you to access the service, through credentials, and to know your Business phone line traffic trend. The service can be reached through any device provided of an internet connection.

FOLLOW THE PROGRESS

Collect all incoming/outgoing calls from a specific customer. You’ll know number and duration of your business traffic

Calculate waiting times and lost calls to better manage calling spikes

Observe incoming/outgoing calls distribution via its related intern

Download monthly reports allowing you to show each operator’s effective phone usage and better distribute calls

Verify phone companies details, comparing them with UCC system archive recorded calls

SENDING MILLIONS MESSAGES THROUGH THE INTERNET

Make a digital number request to send promotional and informative SMS. You will be able, through our Agent Desktop, to write, schedule and send SMS to a list of clients.

Everything can be done both manually or automatically through telemarketing campaigns and notifications.