Discover the international success story of Prysmian Group. Find out how, thanks to the BeInContact solution (100% Cloud of the omnichannel Contact Center) of BeCloud Solutions, Prysmian Group has quickly managed to improve the Customer Experience of its customers, to optimize the processes and costs of business management and more…

Our omnichannel 100% Cloud Contact Center solution allows you to interact with your costumers on different channels, using a unique interface: you’ll reduce complexity and costs increasing efficiency and profits.

Thanks to API we can easily integrate our Cloud Contact Center (BeInContact) with any Cloud and On-Premise application. Discover our BeCloud CTI full Cloud solution, CRM pre-integrated

Find out more about our services and solutions: Omnichannel Cloud Contact Center, iPaaS (integration platform as a service), Telephony & Voice Connectivity, BPO and support services.

The CTI integration with Salesforce enables intelligent contact routing so that contact and customer information are delivered on a single, unified screen on the agent’s desktop – Salesforce.

The CTI integration with Oracle Service Cloud enables intelligent contact routing so the contact and customer information are delivered on a single, unified screen on the agent’s desktop – Oracle Service Cloud.

BeConnect is a worldwide voice and data network service integrated with BeinContact (our cloud-based Contact center solution), it provides the best low cost traffic rate for call collection, routing & delivery. Find out features and services!