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Resources

BeNext – AI & Chatbot

Find our more about BeNext, it is our AI integrated platform that is natively integrated with BeInContact (our Cloud Contact Center Solution) but could be also stand alone. It is built on a proprietary algorithm, which can learn new concepts and automatically improve through its extended use.

BeCloud Solutions Overview 2018 – Italian Version

Find out more about our Services and Solutions: 100% Cloud Contact Center Omnichannel, CTI integration with principal CRMs, Telephony number e traffic in 109+ countries, A.I. and more

BeCommunication – marketing, branding, social media…

Discover our services for your marketing strategies, market analysis, creative concepts, logos, corporate identity, packaging, social media management, web adv campaing and more…

Omnichannel Cloud Contact Center - Datasheet

Our omnichannel 100% Cloud Contact Center solution allow you to interact with your costumers on different channels, using a unique interface: you’ll reduce complexity and costs increasing efficiency and profits.

BeCloud CTI full Cloud solution, CRM pre-integrated

Thanks to API we can easily integrate our Cloud Contact Center (BeInContact) with any Cloud and On-Premise application. Discover our BeCloud CTI full Cloud solution, CRM pre-integrated

BeCloud Solutions Overview

Find out more about our services and solutions: Omnichannel Cloud Contact Center, iPaaS (integration platform as a service), Telephony & Voice Connectivity, BPO and support services.

CTI Integration with Salesforce

The CTI integration for Salesforce enables intelligent contact routing so the contact and customer information are delivered on a single, unified screen on the agent’s desktop – Salesforce.

CTI Integration with Oracle Service Cloud

The CTI integration for Oracle Service Cloud enables intelligent contact routing so the contact and customer information are delivered on a single, unified screen on the agent’s desktop – Oracle Service Cloud.

Telephony & Voice Connectivity - BeConnect

BeConnect is a worldwide voice and data network service, integrated with BeinContact (our cloud-based Contact center solution) that provide the best low cost traffic rate for call collection, routing & delivery. Find out features and services!