DATA INTEGRATION PLATFORM CLOUD
Be360° is a Cloud integration iPaaS – integration Platform as a Service. It allows different application integration (Cloud, On-Premises, Legacy) without architectural complexities such as software, appliances, or custom codes.
The solution decouples integrations between applications, avoiding “point-to-point” codes. It also allows implementation timings reduction as well as development costs and complexity, always protecting investments made.
INTEGRATION PLATFORM CLOUD
Thanks to Be360° there’s no need to rebuild integrations every software release change, nor component addition to the applicative infrastructure. Be360° is directly implemented in AWS (Amazon Web Services) and natively integrated within BeInContact, thus ensuring all-in-one solution provisioning continuity.
SIMPLIFY SHARING OF BUSINESS INFORMATION
Be360°’s solution takes advantage of modern functionalities and programming languages. Easy and fast, they allow Be360° to integrate with every app on the market, be them Cloud or On-Premises.
Standard web languages/protocols use allows direct connection with cloud public and traditional private, On-Premises cloud apps. This way business services can also improve efficiency.
CRM INTEGRATIONS & APP
SHARE INFORMATION IN REAL TIME
Usual SaaS providers have asynchronous in-between apps files sending mechanisms. Be360° allows Real time and Reporting sharing between cloud, hybrid and On-Premises solutions. It is possible to integrate not just SaaS/On-Premises apps, but also already phone management systems.
BeInContact & Be360°: THE PERFECT INTEGRATION
The Omnichannel solution, BeInContact, is natively integrated to Be360° to offer a never seen before User Experience and sharing experience.
BeInContact “Scenario Builder Designer” allows draw and execution of Real Time/Asynchronous data sharing-related functionalities. The latter are between Contact Center platform and third party apps BeInContact is integrated to in interaction phase. Through the scenario Builder, BeInContact integrates with the main CRM on the market.
This integration method allows easy and fast caller identification before routing interaction. And that’s not all. It also allows the operator who is going to take care of the interaction information retrieval.
Explore the features of Be360°
Cloud Integration Platform – iPaaS
Integration Platform as a Service
WFO – WFM
Analyses interactions and plan accurately
Social Messengers
Speed up the way to communicate
WhatApp Business
Shape the way you communicate with your customers
Microsoft Teams
Call, send messages and verify the presence of users
Apps Custom – API
API for any type of integration
Information Request
UK Office: 4 Brackley Close, Bournemouth, Christchurch, Dorset BH23 6SE
IT Office: Via Montello 135, 20831 Seregno (MB) Italy
marketing@becloudsolutions.com
+44 20 4571 0701
VAT GB205768206
