SOLUTION BY SECTOR

Training & Free Time

Give your customers a unique experience

PROVIDE STUDENTS WITH EASY ACCESS TO SERVICES

Streamline your digital experience by implementing our omnichannel software to have immediate access to your students training and free time information. Implement communication channels to connect with faculty and secretarial services.

 

Stay up to date and in contact with them via telephony, WhatsApp, Microsoft Teams, E-mail, Chat, Video, Social Messaging and much more.

CONTINUOUS INNOVATION

 

Using a single web interface, agents will be able to manage all interactions and have all customer information at hand on a single page, creating a fluid experience, optimizing the daily management of processes and increasing the Customer Experience.

 

By switching from one contact channel to another and taking advantage of the most innovative technologies and customer support features, you can keep track of the entire customer journey, always having the contact statistics of your customers with you.

Explore the features of Training & Free Time

Artificial Intelligence

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Data Center & Disaster Recovery

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National & International Numbers

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Omnichannel Cloud Contact

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Multilingual agents (24/7)

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WFO – WFM

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Near your customers to assistant them in their adventure

ADD ON FEATURES

 

Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect.

The best brands we work with

Alitalia

Do you need more information?

Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.

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