SOLUTION BY SECTOR

Training & Free Time

Give your customers a unique experience

PROVIDE STUDENTS WITH EASY ACCESS TO SERVICES

Simplify the digital experience by implementing our omni-channel software to have immediate access to your students’ information and communication channels to connect with faculty and secretarial services. Stay up to date and in contact with them via telephony, WhatsApp, Microsoft Teams, E-mail, Chat, Video, Social Messaging and much more.

CONTINUOUS INNOVATION

Using a single web interface, agents will be able to manage interactions and have all customer information on a single page, creating a fluid experience, optimizing the daily management of processes and increasing the Customer Experience. By switching from one contact channel to another and taking advantage of the most innovative technologies and customer support features, you can keep track of the entire customer journey, always having the contact statistics of your customers with you.

Explore the features of Training & Free Time

Artificial Intelligence

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Data Center & Disaster Recovery

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National & International Numbers

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Omnichannel Cloud Contact

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Multilingual agents (24/7)

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Near your customers to assistant them in their adventure

ADD NEW FEATURES AS YOUR NEEDS

Extremely flexible, it meets the needs of companies of any size and sector, guaranteeing business continuity of 99.99% and respecting the required regulatory standards. Our BeInContact solution consists of various pre-integrated services that can be activated individually, depending on your business needs and the progress of your business. BeInContact integrates perfectly and natively with the main market-leading CRMs: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, ect.

The best brands connect with us

Alitalia

Do you need more information?

Find out how our solution can help you improve your Customer Experience by simplifying the management of your customers, taking advantage of the most innovative technologies and customer support features. Send us a message, we will contact you to find the day and time that best suits your availability.




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