WhatsApp Business & Salesforce Integration


Communicate over the world’s most used chat app with BeCloud Solutions as your Solution Provider of WhatsApp Business Account and messages traffic rates

As a Whatsapp service Solution Provider, BeCloud Solutions is able to integrate Whatsapp for Business and to route Whatsapp messages into Salesforce pages and objects. Be360°, part of the BeCloud Solutions offer, is the next generation integration platform (iPaaS) that allows the integration of differentCloud applications (in addition to integrations with on-premise and legacy applications).

Thanks to this IPaaS, BeCloud is able to integrate Whatsapp for Business directly into Salesforce CRM pages and objects.

In this way, BeCloud will be the Whatsapp Message provider and, thanks to Web services endpoint and API, Be360° platform, willroute the message directly in the Salesforce pages.

Seamlessly Surface Support Channels in a Single View

Thanks to BeInContact, the 100% Omnichannel Customer Engagement Platform and Salesforce you can connect your mobile, landline or toll-free numbers, to a WhatsApp Business account and manage your profile directly from the platform. Using WhatsApp together with all other digital channels allows you to maximize the agent experience, avoiding the management of different channels on multiple systems.


Customer Service– Problem Solving– Ticket Management


Notifications – Reminders – Appointments – Informations

Other news

CRM & Customer Experience for Hospitality Industry – Rimini

CX, core of Hospitality   We organised this event at Compagnia delle Opere to show...

Read the news

Case Study: Prysmian Group

GET TO KNOW THE BUSINESS   Prysmian Group is a worldwide leader in producing cables and...

Read the news

BeNext – Artificial Intelligence & Bot

We are proud to announce our latest solution, an AI integrated platform BeNext: it is built on...

Read the news

Subscribe to the Newsletter