Our 3rd Data Center is live

• Technology

| November 18, 2019

As part of our continuous effort to provide the best possible Contact Center services and expand the service all around the world, BeCloud Solutions is pleased to announce the launch of 3rd Contact Center Platform in AWS Data Centers in US West (California region).

BeInContact Cloud Contact Center solution is hosted in multiple locations world-wide and with the launch of the US West region we will be able to cover new areas maintaining, in terms of voice services and quality, a very low latency and better performances.

BeInContact’s Cloud Contact Center platform helps contact centers improve their customer experience and agent efficiency through the using of multichannel technology. Blended omni-connected engagement helps your customers fit customer service into their lives more conveniently, through the channel of their choice.

Expanding on the capabilities of the current platform, in these areas, will improve the service we offer to our clients that operate in that regions.