Our Customer Service Management solutions
We help companies of various sectors and sizes to improve their Customer Experience, increase customer loyalty and drive more sales
Scalable, flexible and integrated
100% Cloud Call Center Software
The CTI software enables seamless interaction with all customers across multiple configurable contact channels via a single enterprise-class platform. It includes an Agent Desktop, softphone, and a high-tech telephony bar, fully integrated with your CRM.
Data Integration Platform Cloud
Latest generation Cloud integration platform (iPaaS) that uses modern, easy and fast programming features and languages and that allows integration between all the applications on the market including your company CRM…
Global Telephone Numbering and Connectivity
A global telephony and connectivity service already integrated in BeInContact, allowing the offer of national and international phone numbers, including telephone traffic at competitive rates and specific connectivity services with the best Data Centers.
Customer Care AI & Bot
A suite of multi-language AI services able to learn concepts and automatically improve their performance through the progressive expansion of its database.
DAYS FOR GO-LIVE
Speed, scalability and flexibility
according to your needs
GLOBAL PHONE NUMBERS
Black & toll free numbers
and phone rates
SUPPORT CASES
resolved within the SLA
agreed with each customers
UPTIME
in the last year
just spent
Discover the widespread presence of BeCloud.
Our Cloud Contact Center Solution services are provided using AWS Amazon Web Services platform to ensure high availability and scalability of Call Center services.