Customer Service Management

Omnichannel Solutions for your Contact Centre

A single cloud platform to optimise your Agent & Customer Experience

 

EXPLORE OUR PRODUCTS

A decade of innovation

  Ten years ago, this very week, BeCloud Solutions ltd took shape in the heart of England,...
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Summit | Contact Centre & Customer Services – September 2024

  Coming together is a beginning, staying together is progress, and working together is...
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Implementing an Omnichannel Solution: a guide

An Omnichannel, cohesive marketing and sales strategy integrates and coordinates various...
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Summit | Contact Centre & Customer Services 2024

    A new, improved Customer Service   BeCloud is thrilled to announce...
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On agents’ challenges and the CX they provide: Digital Contact Centre

  While being one the evolution of the other, it is clear classical Call Centre has...
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WHY CHOOSE BECLOUD

100% Cloud

Only software
No hardware

Single Vendor

for more integrated
solutions & services

 

CRM Integrations

Salesforce, Dynamics
or your custom CRM

AI & Automation

to optimise your
Customer Experience

Our Customer Service Management solutions

SOLUTIONS TAILORED FOR YOUR NEEDS

We help companies of various sectors and sizes to improve their Customer Experience, increase customer loyalty and drive more sales

COMPANIES TRUST US

OUR PRODUCTS

Scalable, flexible and integrated

 

 

CRM INTEGRATIONS & APPS

15

DAYS FOR GO-LIVE
Speed, scalability and flexibility
according to your needs

120 +

GLOBAL PHONE NUMBERS
Black & toll free numbers
and phone rates

99 .99 %

SUPPORT CASES
resolved within the SLA
agreed with each customers

99 .98 %

UPTIME
in the last year
just spent

OUR PARTNERS

BECLOUD IN THE WORLD

Discover the widespread presence of BeCloud.

Our Cloud Contact Center Solution services are provided using AWS Amazon Web Services platform to ensure high availability and scalability of Call Center services.

Office IT:
Via Molise 6, 20831 Seregno (MB)
Tel: +39 02 21071005
Datacenter AWS
Singapore
Datacenter AWS
Sydney, Australia
Office UK:
4 Brackley Close, Bournemouth International Airport, Christchurch, Dorset BH23 6SE
Phone :+44 2045710701
Datacenter AWS
Francoforte, Germania
Datacenter AWS
San Francisco, USA

What our Customers say about us

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