CASE STUDY

Careapt

Modern digital technologies for patient care

Careapt is a society founded by Zcube, the Research Venture of Zambon, and is dedicated to the development of Hi-Tech/Hi.Touch integrated solutions to transform the care of chronic diseases into an experience of relationship and attention to the person. CareAPT operates in the phase of care pathway that takes place within the home by integrating different specialist expertise into the daily experience of illness within the principles of Collaborative Medicine.

“The implemented communication platform has not only been the tool by which to manage patient interactions, but with BeCloud’s experts, it has also been possible to organize the care process of our patients, who are supported by our specialized nurses, optimizing their daily work and the difficulties this entails.”

Daniela Fritzsching

Operations & Marketing Manager

Products used Careapt

Cloud Call Center Omnichannel
100% Cloud Call Center software to simultaneously interact with all your customers on different configurable contact channels using a single enterprise-class platform equipped with desktop agent, softphone and with a high-tech telephone bar integrated with your CRM…

Global Phone Numbers & Traffic
A global telephony and connectivity service already integrates with BeInContact that allows us to offer national and international telephone numbers, including telephone traffic at competitive rates, specific connectivity services with the best Data Centers…

Salesforce Integration

Use the advanced BeInContact solution integrated with Salesforce to develop the communication strategy that best suits your company. Our solutions are available on the Salesforce AppExchange, the world’s largest marketplace for certified apps…

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