Salesforce Customer Service Summit 2018 – Milan| November 6, 2018
Customer Service Summit – Service Cloud
November 6, 2018 – Talent Garden, Milano
On Novembre 6, 2018 in Milan BeCloud Solutions participated as a Gold Sponsor at the first event in Italy entirely dedicated to Salesforce Customer Service with the participation of over 200 people.
Customer expectations and needs continue to change and expand. Customer care services must respond to this challenge by offering their employees the most advanced tools to engage customers on every channel, maximizing the role of customer service in multiplying opportunities and promoting growth. The last frontiers of Customer Care were at the center of the summit, expressed through the success stories of Salesforce customers and the presentation of our CTI experts.