Customer Experience 2020

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Conference – Exhibition – Business Speed Date

On October 12, 2020 in Milan , Becloud Solutions participated as a Silver Sponsor to “Customer Experience 2020” conference organized by CMI Management Insights to explore the future of the relationship with the customer.

The day was divided into thematic areas to deepen the strategies and technologies already discussed and which will have an impact on the Customer Experience.

Agenda:

  • 3 keynote Speaker
  • 4 thematic areas: Customer Experience; Digital Future; Customer Service; CRM & Customer Centricity
  • Bot & Artificial Intelligence
  • 2 Searches: IV edition of the CX Trend Observatory in companies and customer expectations – Research “The Bots a year later”
  • Business Speed ​​Date appointments to learn more about the solutions proposed by BeCloud Solutions in the Customer Experience area
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