Technology
| March 20, 2025
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AI-driven Bots: Evolution and impact in modern business
Each year, technological advancements reshape industries, enhancing...
| December 9, 2024
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Innovation & Versatility: WhatsApp Business Use Case
WhatsApp Business Use Case In today’s digital era, businesses are embracing innovative...
| July 15, 2024
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On agents’ challenges and the CX they provide: Digital Contact Centre
While being one the evolution of the other, it is clear classical Call Centre has...
Events
| July 5, 2024
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Summit | Contact Centre & Customer Services – September 2024
Coming together is a beginning, staying together is progress, and working together is...
| April 23, 2024
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Summit | Contact Centre & Customer Services 2024
A new, improved Customer Service BeCloud is thrilled to announce...
Case Study
| February 3, 2025
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Alidays
For over thirty years, Alidays has been a leading tour operator dedicated to fulfilling a timeless...
| November 25, 2024
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Golilla – Cloud Contact Center Logistics
Cloud Contact Center Logistics Established in 2022 from a collaboration between logistics and...
| January 31, 2024
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Service Credit
With more than 20 years of experience Service Credit, and its specialists team, support banks,...
