Summary AI: Transforming Information Management

  Emails, reports, documents, and technical materials require time to read, analyze, and...
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The Role of AI for Contact Center Agents

  Customer expectations are rising faster than operational capacity. Organisations are...
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What is CTI?

CTI – Computer Telephony Integration – is much more than a simple connection between a phone...
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From AI Anxiety to Seamless Automation

  Contact centers today face multiple business pressures: rising customer expectations,...
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RCS or WhatsApp Business: messaging service strategies

  BRIEFLY...    Want to boost your open rates and enhance your customer...
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Generals
All
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The Role of AI for Contact Center Agents

  Customer expectations are rising faster than operational capacity. Organisations are...

Read more
|

RCS or WhatsApp Business: messaging service strategies

  BRIEFLY...    Want to boost your open rates and enhance your customer...

Read more
|

Digital Engagement: Cloud-Powered success

    "Creating deep connections with customers, influencing purchasing...

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Technology
All
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Summary AI: Transforming Information Management

  Emails, reports, documents, and technical materials require time to read, analyze, and...

Read more
|

What is CTI?

CTI – Computer Telephony Integration – is much more than a simple connection between a phone...

Read more
|

From AI Anxiety to Seamless Automation

  Contact centers today face multiple business pressures: rising customer expectations,...

Read more
Events
All
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Summit | Contact Centre & Customer Services – September 2024

  Coming together is a beginning, staying together is progress, and working together is...

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Summit | Contact Centre & Customer Services 2024

    A new, improved Customer Service   BeCloud is thrilled to announce...

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Webinar | AI powered Customer Service strategies in 2024

    Innovation, revolution - and a good amount of strategies - to bring today’s...

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Case Study
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Alidays

For over thirty years, Alidays has been a leading tour operator dedicated to fulfilling a timeless...

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Golilla – Cloud Contact Center Logistics

Cloud Contact Center Logistics Established in 2022 from a collaboration between logistics and...

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Service Credit

With more than 20 years of experience Service Credit, and its specialists team, support banks,...

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