+44 20 35294862 --|-- Customer Portal --|-- Chat Live

Telephony & Voice Connectivity - BeConnect

BeConnect (our Telephony & Voice Connectivity software) is the solution that we provide to our customers, with the goal to cover all the customer aspects from the networking connection point of view, to the geographical phone number provisioning.
BeConnect, is a worldwide voice and data network service, integrated with BeinContact (our Cloud Contact Center solution) that provides the best low cost traffic rate for call collection, routing & delivery.

We know very well how important and essential the connectivity is when offering Cloud services, so we are able to offer and provide the best connection links based on each customers requirements. All our Cloud Services are running on the best Data centers in Europe directly connected to the major next generation network backbone, in order to cover voice and data communications.

Telephony & Voice Connectivity
  • Global geographic phone number
  • ISO 27001
  • Best Low Traffic rate
  • PBX integration Services
  • Provide Connectivity (60.000 km of lit fibre, 21 MAN, 8 data centers, etc.)
  • NOC 24x7x365 (15 languages supported)
  • VoIP and Media gateways
  • Fibre Optic Network Infrastructure
  • MPLS based channel VPN
  • Leased Line (extended LAN)
  • More than 125 carrier agreements
  • SIP Trunk
  • VoIP Telephony Services
  • Number Portability
  • ISO 22301
  • PCI-DSS
  • Ability to use Coded G.729
  • PSTN Termination

Connectivity

As an option we offer connectivity with customer remote locations and homeworker, using high capacity and low latency voice / data connectivity services. Based on the service and the size of the project (concurrent sessions or simultaneous calls), we are also able to propose the right connectivity considering the following:

  • Internet Access, IP VPN, MPLS, Dedicated Ethernet VPN, Leased and Extended LAN
  • Capacities from 2Mbps to 10Gbps
  • Global reach and Independent Access Technology
  • IP and legacy protocols support
  • Quality of Service (QoS) and Guaranteed Bandwidth
  • Resilience options
  • Competitive and flexible Service Level Agreements (SLA)
  • 24×7 monitoring from our BeRelax Operation Support Centre

VoIP Products

According to the customer project, we are also able as an option, to provide specific hardware devices integrated with the BeinContact Contact Center Service. Our specialist can supply a wide range of next generation VoIP product and solutions, such as:

  • VoIP and Media Gateways
  • IP PBXs
  • IP Phone and Softphones
  • Professional Headsets
  • General Networking Products

Telephony

Our BeinContact platform is natively connected with the best in class Enterprise VoIP Carriers network, and covers any geographically destinations. We can gather all kind of phone calls and PSTN voice termination. In our telephony services we can provide the following options:

  • World Wide geographic phone numbers
  • Toll free numbers
  • Number portability (where available)
  • PSTN Voice Termination at special prices (mobiles and fixed)
  • PBX Integration Services
  • SIP Trunking to existing PBX circuits