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Download: CTI Integration with Salesforce Classic & Lightning (ITA)

In this data sheet you will find:

With Salesforce CTI integration you will be able to be in contact with customers more easily and effectively by integrating your communication channels!

With BeinContact (our CCaaS) built for, you will have complete contact center functionalities, multichannel capabilities and social customer service into your Salesforce instance – all easily implemented and simple to use.

In this data sheet you will find:

  • the pre-integrated modules/services that can be activated within the Salesforce CTI integration;
  • the telemarketing software (BeDialer) features;
  • the IPaas – Integration Platform as a Service (Be360°) features;
  • the Telephony and Voice Connectivity (BeConnect) features;
  • the Customer Support (BeRelax) services.


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