Customer Support Management Software

Your online Contact Center

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Quotation

CRM CLOUD CONTACT CENTER SOFTWARE

Our 100% Cloud Contact Center Software grants you total safety, error reduction and support efficiency.

The system, alongside digital channels, brings down usage barriers and facilitates customer problem solving. No software/hardware installation is needed, nor specialised technical support. Unlock CRM Cloud Contact Center Software true potential by developing services and achieving complete winning Customer Service strategies.

A SINGLE, COMPLETE PLATFORM TO BENEFIT FROM

Market requests are everchanging. Businesses find themselves in need of a rapid, efficent before/after selling Cloud Platform.

BeInContact software, unique and intuitive web platform, allows both digital and voice channels management. Activating the service you’ll benefit from an all-round platform, including “on demand” features that can be activated at any time.

YOUR CUSTOMERS INFORMATION ALWAYS AT HAND

Offer your Selling, Support and Assistance teams access to all your clients infos. Phone numbers, interactions history and call recording are but few services we can offer.

Implementing BeInContact solution in your Customer Service you’ll grant easy access to core informations for a better service delivery. The workflow will be simplified and assistance will have no interruptions, allowing esponential customer satisfaction growth.

ANY CRM INTEGRATION POSSIBILITY

The service is extremely flexible and it helps any business and their needs. No matter what the dimension is, nor the market the work in BeInContact grants 99.9% business continuity, respecting normative standards.

Its pre-integrated services can be activated one by one, following business needs. BeInContact can be perfectly integrated with different CRMs (Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, etc). A single innovative web interface allows information capture to manage clients and grant them an outstanding assistance.