Rich Communication Services

RCS Message

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Quotation

WHAT ARE RCS MESSAGES

RCS – Rich Communication Services is a next-generation solution that offers advanced features compared to traditional SMS and even WhatsApp Business.

With the ability to integrate images, videos, interactive buttons, and dynamic content, RCS is the ideal channel for B2B companies looking to enhance the customer experience and optimise their marketing strategies. With RCS, your business can communicate in a more engaging, precise, and professional manner.

THE BENEFITS OF RCS MESSAGING FOR YOUR BUSINESS

RCS is not just an evolution of SMS; it is a true revolution in business communication. Unlike traditional SMS, RCS allows you to enrich each message with visual elements like images and videos, enabling a more complete and engaging communication experience.

Moreover, RCS ensures a high level of personalisation, making each interaction unique and tailored to the customer’s needs. Features such as read receipts, quick replies, and call-to-action buttons provide businesses with a powerful tool to engage with customers immediately and directly, improving campaign effectiveness and increasing conversion rates.

RCS vs WHATSAPP BUSINESS: WHICH ONE TO CHOOSE?

On one hand, WhatsApp Business has become one of the most popular tools for B2B communication, but RCS offers significant advantages in terms of functionality and accessibility.

Unlike WhatsApp, RCS does not require recipients to have a specific app installed on their device, as it is integrated directly into the major mobile network operators. This makes it accessible to a much larger user base without the need to download an additional app.

RCS is not yet supported on iOS devices, where messages are converted into standard SMS. As a result, advanced RCS features, such as interactive buttons and multimedia content, are not available for iPhone users. However, standard SMS continues to work on iOS, allowing for effective communication.

RCS: A GROWTH TOOL FOR YOUR BUSINESS

Adopting RCS for your business means investing in a tool that not only improves communication but also boosts your brand visibility, enhances customer service, and optimises marketing operations. With RCS, you can send real-time personalised messages, increase engagement, and gather valuable data to refine your future strategies.

If you’re looking to modernise your business communication and stand out from the competition, RCS is the ideal solution. Discover how our RCS messaging service can help you achieve your business goals, turning every interaction into an opportunity for growth and success.

Features

The ability to send images, videos, GIFs, and audio directly within the message.

Insertion of call-to-action buttons for immediate actions, such as purchases or bookings.

Businesses can see when the message has been read by the recipient.

The ability to send personalised content and real-time updates, such as special offers or order information.

Support for more structured and ongoing conversations, with the ability to archive and resume threads.

Businesses can include their logo and branding in messages to reinforce their brand image.

All features