Salesforce Customer Service Summit 2019 – Milan

|

Customer Service Summit – Service Cloud

3 July 2019 – Torre Allianz – Pizza Tre Torri 3, Milan

On 3 July in Milan, BeCloud Solutions participated as Gold Sponsor at the second event in Italy entirely dedicated to Salesforce Customer Service with the participation of over 500 people.

Find out how the pioneers of innovation are facing the fourth industrial revolution. It was a half day dedicated to topics such as customer service in the field, the integration between BeInContact and Salesforce, the main social networks, the IoT, artificial intelligence and much more. Furthermore, as an added value, there was participation.




Other news
|

From AI Anxiety to Seamless Automation

  Contact centers today face multiple business pressures: rising customer expectations,...

Read the news
|

Co-Browsing for Contact Centres: what it is, how it works and CX benefits

  What is Co-Browsing Co-Browsing (or collaborative browsing) is the technology that enables...

Read the news
|

Customer Service Experience: B2B strategies and architectural frameworks

  Designing an outstanding Customer Service Experience has become a primary driver of...

Read the news

Subscribe to the Newsletter