Discover our innovative Cloud Contact Center, designed to send voice calls directly over the internet. Say goodbye to traditional phone lines and enjoy numerous benefits, including significant cost reduction and the seamless connection of national and international phone numbers.
Our Contact Center utilizes the SIP protocol for managing phone communications and integrates with a robust trunk network. With SIP Trunking configurations, it can interface with carriers, VoIP gateways, and Session Border Controllers. IP Call Centers and other SIP-compliant devices can also be easily connected.
All components of our platform, which manage voice communications through SIP Trunking, are fully redundant. If a server fails, calls are rerouted to other servers via a load-balancing system, ensuring uninterrupted service.
Would you like to continue using your existing phone system, such as a switchboard, VoIP gateway, border controller, or VoIP devices?
BeCloud can seamlessly establish a direct SIP trunk within your business infrastructure.
With this integration, incoming switchboard calls are routed via IP to our solution, eliminating traffic costs. These calls are then managed by our IVR and ACD systems. Outbound calls can be directed to the PSTN network using your business lines.
All our SIP servers are hosted on AWS (Amazon Web Services) data centers located in Frankfurt, San Francisco, and Sydney, with a new server in Singapore coming soon.
Enhance your business operations with our solution, featuring reduced waiting times for calls and the elimination of inbound call costs, leading to improved customer satisfaction.
Our systems are continually updated with new features, allowing simultaneous internal group calls and automatic call diversion to dedicated members. Plus, enjoy full outgoing call restrictions and customization options for complete control over your communication strategy.
Unlock the full potential of your customer interactions today!