Download: WhatsApp Business API with BeInContact & Salesforce - ENG
WhatsApp Business with BeInContact & Salesforce
As a Whatsapp service solution provider, BeCloud Solutions is able to integrate Whatsapp for Business and to route
Whatsapp messages into Salesforce pages and objects.
Be360°, part of the BeCloud Solutions offer, is the next generation integration platform (iPaaS) that allows the integration of different Cloud applications (in addition to integrations with on-premise and legacy applications).
Thanks to this IPaaS, BeCloud is able to integrate Whatsapp for Business directly into Salesforce CRM pages and objects.
In this way, BeCloud will be the Whatsapp Message provider and, thanks to Web services endpoint and API, Be360° platform, will route the message directly in the Salesforce pages or through BeInContact embedded CTI phone bar.