{"id":984,"date":"2021-09-28T11:49:36","date_gmt":"2021-09-28T11:49:36","guid":{"rendered":"https:\/\/becloudsolutions.com\/?p=984"},"modified":"2025-07-21T12:52:15","modified_gmt":"2025-07-21T10:52:15","slug":"e80group-case-study-integrazione-cloud-contact-center","status":"publish","type":"post","link":"https:\/\/becloudsolutions.com\/it\/casi-di-successo\/e80group-case-study-integrazione-cloud-contact-center\/","title":{"rendered":"E80 Group"},"content":{"rendered":"

Il Gruppo, con sede a Viano, in provincia di Reggio Emilia, \u00e8 specializzato nello sviluppo di soluzioni intralogistiche automatizzate ed integrate per le imprese produttrici di beni di largo consumo nei settori beverage, food, tissue ed in ambiti diversificati.<\/p>\n

Grazie all\u2019utilizzo di tecnologie innovative e attraverso l\u2019analisi dei processi logistici dei clienti, l\u2019azienda ha anticipato, all’inizio degli anni Novanta, il concetto di Industry 4.0: la fabbrica sostenibile, sicura ed interconnessa.<\/p>\n

Ad oggi, E80 Group<\/a> ha realizzato 300 smart factories in diverse parti del mondo, installando oltre 2.000 sistemi robotizzati, pi\u00f9 di 5.000 veicoli automatici a guida laser e, dal 2016, 35 magazzini automatici ad alta densit\u00e0.<\/p>\n

 <\/p>\n

LA SFIDA E GLI OBIETTIVI<\/strong><\/p>\n

Il Customer Service e\u0300 uno dei principali pillar di E80 Group: assicura nel tempo alle imprese clienti massima innovazione, totale sicurezza, riduzione dei margini di errore nonche\u0301 completezza ed efficienza nel reperire le informazioni di supporto.<\/p>\n

Per questi motivi E80 Group ha trovato in BeCloud un forte alleato capace di gestire il flusso di richieste giornaliere ottimizzandone il processo comunicativo per una rinnovata ed efficiente Customer Experience.<\/p>\n","protected":false},"excerpt":{"rendered":"

Il Gruppo, con sede a Viano, in provincia di Reggio Emilia, \u00e8 specializzato nello sviluppo di soluzioni intralogistiche automatizzate ed integrate per le imprese produttrici di beni di largo consumo nei settori beverage, food, tissue ed in ambiti diversificati. Grazie all\u2019utilizzo di tecnologie innovative e attraverso l\u2019analisi dei processi logistici dei clienti, l\u2019azienda ha anticipato, […]<\/p>\n

Leggi di pi\u00f9… from E80 Group<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":13181,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-case-history.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casi-di-successo"],"acf":[],"yoast_head":"\nE80 Group - Connessione e attenzione alle esigenze del mercato<\/title>\n<meta name=\"description\" content=\"BeCloud, il tuo alleato per una Customer Experience Omnicanale di successo. 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