{"id":7007,"date":"2022-10-28T13:31:13","date_gmt":"2022-10-28T13:31:13","guid":{"rendered":"https:\/\/becloudsolutions.com\/?p=7007"},"modified":"2025-07-21T14:28:45","modified_gmt":"2025-07-21T12:28:45","slug":"arquati","status":"publish","type":"post","link":"https:\/\/becloudsolutions.com\/it\/casi-di-successo\/arquati\/","title":{"rendered":"Arquati"},"content":{"rendered":"<p>Arquati, storico marchio italiano sinonimo di tende da sole e pergole e\u0300 un brand senza eguali al mondo. Da oltre 60 anni offre soluzioni su misura made in Italy e adatte ad ogni esigenza per vivere sempre al meglio gli spazi esterni. L\u2019unicita\u0300 e la riconoscibilita\u0300 del marchio Arquati derivano dal coraggio e dalla competenza che da sempre lo contraddistinguono. Per Arquati e\u0300 importante che il prodotto corrisponda alle abitudini del cliente. Che sia da interno, esterno o ufficio il prodotto deve sempre essere di qualit\u00e0.<\/p>\n<p>&nbsp;<\/p>\n<h6><strong>SFIDA E OBIETTIVI<\/strong><\/h6>\n<p>&nbsp;<\/p>\n<p>La collaborazione tra BeCloud e Arquati nasce dall\u2019esigenza di ottimizzare le attivit\u00e0 di Customer Service e di Contact Center. Migliorare la qualit\u00e0 del servizio e connettersi pi\u00f9 rapidamente alle persone era la priorit\u00e0. Con l\u2019implementazione di BeInContact \u00e8 stato possibile ragiungere differenti obbiettivi prefissati. La gestione di numeri di interazione nel 2021 \u00e8 cresciuta da 25.000 chiamate inbound e 400.000 outbound. Anche i canali voce e sms svizzeri, francesi e italiani hanno avuto un upgrade.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Arquati, storico marchio italiano sinonimo di tende da sole e pergole e\u0300 un brand senza eguali al mondo. Da oltre 60 anni offre soluzioni su misura made in Italy e adatte ad ogni esigenza per vivere sempre al meglio gli spazi esterni. L\u2019unicita\u0300 e la riconoscibilita\u0300 del marchio Arquati derivano dal coraggio e dalla competenza [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/becloudsolutions.com\/it\/casi-di-successo\/arquati\/\">Leggi di pi\u00f9&#8230;<span class=\"screen-reader-text\"> from Arquati<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-case-history.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-7007","post","type-post","status-publish","format-standard","hentry","category-casi-di-successo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case Study: Arquati - Una partnership che genera valore<\/title>\n<meta name=\"description\" content=\"BeCloud, il tuo alleato per una Customer Experience Omnicanale di successo. 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