{"id":6143,"date":"2022-01-11T15:45:50","date_gmt":"2022-01-11T15:45:50","guid":{"rendered":"https:\/\/becloudsolutions.com\/?p=6143"},"modified":"2025-09-02T15:17:57","modified_gmt":"2025-09-02T13:17:57","slug":"webinar-strategie-cloud-per-il-customer-service","status":"publish","type":"post","link":"https:\/\/becloudsolutions.com\/it\/eventi\/webinar-strategie-cloud-per-il-customer-service\/","title":{"rendered":"WEBINAR \u2013 Strategie Cloud per il Customer Service"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13599\" src=\"https:\/\/becloudsolutions.com\/wp-content\/uploads\/2022\/01\/benner-evento.webp\" alt=\"\" width=\"1600\" height=\"900\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #ff5c00;\">Gioved\u00ec 27 gennaio &#8211; Ore 11.00<\/span><\/h2>\n<p>Il cloud \u00e8 un elemento fondamentale per la\u00a0<strong>trasformazione digitale\u00a0<\/strong>delle\u00a0<strong>relazioni con i clienti<\/strong>\u00a0perch\u00e9 permette di utilizzare delle soluzioni complete in modo scalabile, in sintonia con le necessit\u00e0 di crescita e di sviluppo della propria azienda. Nell&#8217;ambito del contact center utilizzare una piattaforma cloud vuol dire poter avere a<strong>\u00a0disposizione tutti i canali di contatto<\/strong> e decidere quali e quando attivare a seconda delle proprie Strategie Cloud e del proprio mercato.<\/p>\n<p>&nbsp;<\/p>\n<p>L&#8217;accessibilit\u00e0 alla piattaforma cloud da qualunque luogo dotato di una connessione Internet permette inoltre di organizzare il lavoro degli operatori del contact center in modo pi\u00f9 efficiente anche da remoto, grazie a uno strumento completo e facile da utilizzare.<\/p>\n<p>&nbsp;<\/p>\n<p>Durante l&#8217;incontro vedremo\u00a0<strong>come scegliere e implementare<\/strong>\u00a0una piattaforma contact center cloud, quali sono\u00a0<strong>i benefici\u00a0<\/strong>che si ottengono a livello\u00a0<strong>organizzativo<\/strong>\u00a0e quale\u00a0<strong>impatto<\/strong>\u00a0ha sulla relazione con il cliente e l&#8217;<strong>esperienza<\/strong>\u00a0che viene offerta.<\/p>\n<h2 style=\"text-align: center;\"><strong>R<\/strong>IVEDI IL WEBINAR<\/h2>\n<p><iframe loading=\"lazy\" title=\"Strategie cloud per il customer service\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/kTcFx57jnzo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Gioved\u00ec 27 gennaio &#8211; Ore 11.00 Il cloud \u00e8 un elemento fondamentale per la\u00a0trasformazione digitale\u00a0delle\u00a0relazioni con i clienti\u00a0perch\u00e9 permette di utilizzare delle soluzioni complete in modo scalabile, in sintonia con le necessit\u00e0 di crescita e di sviluppo della propria azienda. Nell&#8217;ambito del contact center utilizzare una piattaforma cloud vuol dire poter avere a\u00a0disposizione [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/becloudsolutions.com\/it\/eventi\/webinar-strategie-cloud-per-il-customer-service\/\">Leggi di pi\u00f9&#8230;<span class=\"screen-reader-text\"> from WEBINAR \u2013 Strategie Cloud per il Customer Service<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":6144,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[25,37,35,38,39,34,36],"class_list":["post-6143","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-eventi","tag-becloud","tag-clienti","tag-cloud","tag-contact-center-cloud","tag-piattaforma-omnicanale","tag-trasformazione-digitale","tag-webinar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>WEBINAR \u2013 Strategie Cloud per il Customer Service<\/title>\n<meta name=\"description\" content=\"BeCloud, il tuo alleato per una Customer Experience di successo. 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