{"id":11392,"date":"2025-01-29T10:29:11","date_gmt":"2025-01-29T09:29:11","guid":{"rendered":"https:\/\/becloudsolutions.com\/?p=11392"},"modified":"2025-07-31T16:52:58","modified_gmt":"2025-07-31T14:52:58","slug":"alidays","status":"publish","type":"post","link":"https:\/\/becloudsolutions.com\/it\/casi-di-successo\/alidays\/","title":{"rendered":"Alidays"},"content":{"rendered":"<p>Da oltre trent\u2019anni <a href=\"https:\/\/www.alidays.it\/\">Alidays<\/a>, in qualita\u0300 di tour operator leader del settore, si impegna a concretizzare un importante sogno: l\u2019inesauribile desiderio di esplorare il mondo. Alidays e\u0300 creatrice di esperienze di vaggio sin dalla sua nascita, nel 1992. La dedizione quotidiana delle sue Persone ha reso Alidays un punto di riferimento per i viaggiatori che cercano un servizio su misura e una consulenza capace di ispirare in termini di contenuti, peculiarita\u0300 territoriali e culturali, spunti e curiosita\u0300 ma soprattutto, esperienze.<\/p>\n<p><strong>SFIDA E OBIETTIVI<\/strong><\/p>\n<p>La sfida principale per Alidays era trovare una soluzione moderna e flessibile che garantisse una comunicazione efficiente con i propri clienti. Abbiamo cosi\u0300 implementato BeInContact, piattaforma all-in-one di Contact Center omnicanale per poter fornire tutti gli strumenti necessari a svolgere le loro attivita\u0300 quotidiane senza perdere nessuna interazione:<\/p>\n<p>\u2022 Rinnovare il Customer Service con una soluzione di classe enterprise<\/p>\n<p>\u2022 Aggiungere un nuovo canale: WhatsApp Business<\/p>\n<p>\u2022 Gestire un gran numero di interazioni su differenti canali comunicativi<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Da oltre trent\u2019anni Alidays, in qualita\u0300 di tour operator leader del settore, si impegna a concretizzare un importante sogno: l\u2019inesauribile desiderio di esplorare il mondo. Alidays e\u0300 creatrice di esperienze di vaggio sin dalla sua nascita, nel 1992. La dedizione quotidiana delle sue Persone ha reso Alidays un punto di riferimento per i viaggiatori che [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/becloudsolutions.com\/it\/casi-di-successo\/alidays\/\">Leggi di pi\u00f9&#8230;<span class=\"screen-reader-text\"> from Alidays<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":11401,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-case-history.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-11392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casi-di-successo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case Study Alidays: Viaggi unici con l\u2019omnicanalit\u00e0<\/title>\n<meta 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