Customer Experience Conference – Milan

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Conference – Exhibition – Business Speed Date

March 1, 2018 – Palazzo delle Stelline – Milan

On March 1, 2018 in Milan, BeCloud Solutions participating as a Sponsor to CMI conference dedicated to Customer Service organized to CMI customer Management Insights to investigate the future of Customer Service, fundamental moment in relationship with the customer and a main levers to create an excellent Customer Experience:

 

  • ASAP – Digital skills for service transformation
  • Paolo Fabrizio – The centrality of people in the Customer Service
  • Contact Centers: multichannel contact centers – Round table with outsourcers
  • 8 speeches on technologies to make Customer Service more effective
  • Business Speed ​​Date to get to know the most innovative suppliers up close



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