OMNICHANNEL SOLUTION

100% Cloud Enterprise Class Unique & customised Telecommunication Services.

Use BeInContact Cloud Platform to Interact With Your Customers Across All Methods Simultaneously.

Call Center Software

TRY THE PLATFORM NOW

FILL IN THE FORM

WHY CHOOSE BECLOUD

100% Cloud

Only software
No hardware

Single Vendor

for more integrated
solutions & services

CRM Integrations

Salesforce, Dynamics
or your custom CRM

AI & Automation

to optimise your
Customer Experience

INNOVATIVE SOLUTIONS TO ENHANCE YOUR CUSTOMER EXPERIENCE

It is clear customers tend use multiple channels on their buying journey, which is why businesses need to offer them omnichannel experiences. Adopting the right tools to manage customer contacts becomes essential.

People play an important role in delivering the experience, empowering customers to solve problems, answering questions and quickly, real time, tending to their needs.

Thanks to BeInContact, our 100% Cloud Platform for Call Center Software, you can easily and simultaneously interact with your customers on different touchpoints. A single web interface integrated within your CRM and existing systems to have all customer data at your fingertips!

A complete and immediate support experience.

Request a demo now

CRM INTEGRATIONS & APPS

Discover

What our Customers say about us

"Thanks the partnership with BeCloud we managed to better our Customer Satisfaction levels and upgrade our contact channel as well. We believe in synergy and teamwork as an added value not just to customers, but to our business as well, bringing both knowledge and innovation."

IT Software Manager di E80 Group

"Thanks to BeCloud our call flow is faster and we now work on one single web interface provided with all the information we need. The partnership brought forth our evolution reaching Customer Experience levels our clients need. "

IT Manager Information Technology

"BeCloud solutions brought forth many advantages. While working on different marketplaces our Customer Centricity process has been unified, creating a single information collection point. BeCloud Solutions revealed itself to be a trustworthy partner, always available in every project and delivery step and, above all, in post live support. "

Solution Delivery Manager - Middleware & Contact Center Information Technology

“ Arquati’s contact center needed a completely new technology in order to manage all its communication channels. Together with BeInContact we developed a solid CX solution with all features we needed to raise our customers service level.”

Sales Director

I really appreciated the simplicity of customers Omnichannel connection as well as the service’s flexibility and its capability to integrate with third party software and applications to suite all the organization’s needs. Thanks to the Support Team’s help, their quickness and awareness regarding all our business needs as well, BeInContact has been intuitive from the start.